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Support For
Motorola XT801, XT802, XT811, XT821, XT822, XT831
Download User Guide
Knowledge Base
General Questions
How can I register my product?
Do I need to register my product?
How can I add a Bluetooth enabled headset?
How can I set the time and the date?
How can I review the cell devices list?
How can I make a cell call?
How can I set the display language?
How can I add a Bluetooth enabled cell phone?
What is the Bluetooth range for cell phones?
What is included in the box?
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Troubleshooting
I accidentally set my LCD language to Spanish or French, and I don’t know how to change it back to English.
I cannot add and connect my cell phone or headset to the telephone base.
The display shows "No line". I cannot hear the dial tone.
My handset beeps and is not performing normally.
The telephone does not receive caller ID or the telephone does not show caller ID during call waiting.
My telephone does not work at all.
I cannot dial out.
I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work.
I hear other calls when using the telephone.
The telephone does not ring when there is an incoming call.
The cell phone reception in my house is poor and I cannot connect it to my XT801/XT802/XT811/XT821/XT822/XT831/XT8.
I hear noise on the cordless handset and the keys do not work.
There is interference during a telephone conversation. My calls fade out when I am using the cordless handset.
The display shows "Low battery".
The battery does not charge in the handset or the handset battery does not accept charge.
The display shows "Out of range or no power at base".
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Warranty Information
How to obtain warranty service or other information
Consumer products and accessories limited warranty
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