Home
Baby Monitors
×
Smart Nursery
Smart Baby Monitors
Video Baby Monitors
Audio Baby Monitors
Home Monitors
×
Smart Home Monitors
Pet Monitors & Training
×
Pet Monitors
Pet Training Devices
Home Phones
×
Cordless Phones
Corded Phones
Headphones & Headsets
×
Bluetooth Headsets
Headphones
Dash Cameras
×
Dash Cameras
Accessories
×
Action Cameras
Car Speakerphones - Bluetooth Carkit
Bluetooth Speakers
Get a Case Number
Email Support
Live Chat
English (US)
Change Country
Search Support
Get a Case Number
Email Support
Live Chat
Register Your Product
SUPPORT CATEGORIES
Baby Monitors
Smart Nursery
Smart Baby Monitors
Video Baby Monitors
Audio Baby Monitors
All
Home Monitors
Smart Home Monitors
All
Pet Monitors & Training
Pet Monitors
Pet Training Devices
All
Home Phones
Cordless Phones
Corded Phones
All
Headphones & Headsets
Bluetooth Headsets
Headphones
All
Dash Cameras
Dash Cameras
All
Accessories
Action Cameras
Car Speakerphones - Bluetooth Carkit
Bluetooth Speakers
All
Support For
Motorola FOCUS71
Download Quick Start Guide
Download User Guide
Knowledge Base
General Questions
How can I register my product?
Do I need to register my product?
I am unable to receive a new password although I have used the "Forgot password" option.
What do I do if I forgot my password?
What is the significance of LED flashing?
How do I download the APP for Android™ and iOS devices?
How to download/share motion-triggered videos?
Which platforms are supported for accessing my camera?
What is the meaning of "Local camera" and "Remote camera"?
How can I change my account information?
What are the system requirements?
I receive an error message saying: “E-mail ID is not registered”.
View More
Troubleshooting
I keep getting error message: "Add camera."
When I try to view the Camera, I get a prompt for Camera firmware upgrade. What should I do?
Error message during remote access: "The session key on camera is mis-matched."
Why is it that, during the last step of my setup, I am not able to find my Camera and the setup fails on device for Android™ and iOS ?
I am unable to login even after registration.
Error message: "Unable to connect to BMS server".
When I am in "Remote mode", the video stops after 5 minutes. How do I view for longer?
I do not hear sound when I am accessing a remote camera.
Camera drops offline when I’m not on my Home Network.
View More
Warranty Information
How to obtain warranty service or other information
Consumer products and accessories limited warranty
×
This case will only be valid for email communication. If you wish to call please use the get a case number link.
Get a Case Number
: support@motorolastore.com
×
Please click the 'Start Chat' button to begin a live chat with a customer service representative immediately.
(Powered by OV Loop, Beta)
×
Please click the 'Start Chat' button to begin a live chat with a customer service representative immediately.
(Powered by OV Loop, Beta)
×
English (US)
English (GB)
English (CANADA)
China
ESPAÑOL (ESPAÑA)
Deutsch
Français
Français (Canada)
Português
Italiano
Nederlands
MAGYAR
Polski
SVENSKA
ČEŠTINA
ΕΛΛΗΝΙΚΑ
SLOVENČINA
Brazil
India
Belgium
Mexico
Denmark
Bulgaria
Belgium NL
Australia
New Zealand
EU
MEA
