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Motorola XT801, XT802, XT811, XT821, XT822, XT831

Topic I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work.

Related Products Motorola XT801, XT802, XT811, XT821, XT822, XT831

  • Make sure your computer is powered on, and your Internet is working properly.
  • Make sure to plug your USB telephone adapter into a dedicated USB port on your computer. Do not plug into a multiple port USB hub (USB splitter) that is not powered.
  • In a few rare instances, the USB port on your computer may not have enough power. In these instances, try using a USB hub with its own external power supply.
  • If you are using a firewall, it may prevent access to your nontraditional telephone service. Contact your service provider for more information.

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