Home
Baby Monitors
×
Smart Nursery
Smart Baby Monitors
Video Baby Monitors
Audio Baby Monitors
Home Monitors
×
Smart Home Monitors
Pet Monitors & Training
×
Pet Monitors
Pet Training Devices
Home Phones
×
Cordless Phones
Corded Phones
Headphones & Headsets
×
Bluetooth Headsets
Headphones
Dash Cameras
×
Dash Cameras
Accessories
×
Car Speakerphones - Bluetooth Carkit
Action Cameras
Bluetooth Speakers
Get a Case Number
Email Support
English (CANADA)
Change Country
Search Support
Get a Case Number
Email Support
Register Your Product
SUPPORT CATEGORIES
Baby Monitors
Smart Nursery
Smart Baby Monitors
Video Baby Monitors
Audio Baby Monitors
All
Home Monitors
Smart Home Monitors
All
Pet Monitors & Training
Pet Monitors
Pet Training Devices
All
Home Phones
Cordless Phones
Corded Phones
All
Headphones & Headsets
Bluetooth Headsets
Headphones
All
Dash Cameras
Dash Cameras
All
Accessories
Car Speakerphones - Bluetooth Carkit
Action Cameras
Bluetooth Speakers
All
Support For
Motorola MBP16, MBP16-2, MBP16BS
Download Quick Start Guide
Download User Guide
Knowledge Base
General Questions
Do I need to register my product?
Does the MBP161 come with a belt clip\stand on parent unit ?
What do I do if there is an alarm?
How does Babysense work?
How do I adjust the belt clip to use it as a stand or how do I turn the stand into a belt clip?
Can I use more than one parent unit with this system?
How do I adjust the volume on the baby unit?
How can I test that the product is working properly?
The alarm does not go off within 20 seconds when performing the correct performance test.
What do I do if there is a false alarm?
Delayed alarms while taking the baby out of the bed.
What age range of infants is Babysense designed for?
Is the signal between the Parent Unit and the Baby Unit secure?
Lights on Control Unit don’t illuminate when turned ON.
How can I register my product?
View More
Troubleshooting
Why does my battery pack seem to be running low fast?
Why is the power LED Off even when the Baby Unit is connected to the charger?
What can I do to eliminate high-pitched sound if it occurs due to feedback?
Why can’t I hear the baby’s response when I am using the talk button?
Power Indicator on the parent unit does not come on
How can I limit the background noise received on my unit?
Why is there no sound from the Parent Unit?
Link light on the parent unit flashes
Why is the battery LED flashing even when the Parent Unit is connected to the charger?
Power/Link Indicator on the baby unit flashes
Low battery light on the parent unit screen flashes
The baby monitor system produces a high-pitched noise
Cannot hear sound or baby cry from the parent unit
Battery pack in the parent unit is running low quickly
Why does the Parent unit keep beeping?
View More
Warranty Information
How to obtain warranty service or other information
Consumer products and accessories limited warranty
×
This case will only be valid for email communication. If you wish to call please use the get a case number link.
Get a Case Number
: support@motorolastore.com
×
Please click the 'Start Chat' button to begin a live chat with a customer service representative immediately.
(Powered by OV Loop, Beta)
×
Please click the 'Start Chat' button to begin a live chat with a customer service representative immediately.
(Powered by OV Loop, Beta)
×
English (US)
English (GB)
English (CANADA)
China
ESPAÑOL (ESPAÑA)
Deutsch
Français
Français (Canada)
Português
Italiano
Nederlands
MAGYAR
Polski
SVENSKA
ČEŠTINA
ΕΛΛΗΝΙΚΑ
SLOVENČINA
Brazil
India
Belgium
Mexico
Denmark
Bulgaria
Belgium NL
Australia
New Zealand
EU
MEA
