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Support For
Motorola FOCUS72
Download Quick Start Guide
Download User Guide
Knowledge Base
General Questions
How long will a motion-triggered video record for?
What is the difference between Motion Detection and PIR-based Motion Detection?
Is the Focus72 waterproof?
What is an IR filter lens?
What is the field of view of the Focus72?
What is the range of the Focus72?
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Troubleshooting
When I am in "remote mode", the video stops after 5 minutes. How do I view for longer?
I have lost connection.
The sound alert setting threshold is not right.
I have noise interference.
I am unable to receive a new password although I have used the "Forgot password" option.
I do not hear any sound when I am accessing a remote Camera.
While I am adding a new Camera to my account, I am not able to find any Cameras to add.
What do I do if I forget my password?
During setup on devices for Android™ and iOS, I am not able to find my Device during the last step and the setup fails.
I found interference caused by my other webcam devices.
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Warranty Information
Consumer products and accessories limited warranty
How to obtain warranty service or other information
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