Please reset your Moto Buds Charge by following the below steps:
1. Take each bud out of the case (one at a time), double press the MFB button and then long press MFB until the bud turns off.
2. Repeat step 1 on the other bud.
3. Put them both back to the case and take them out again.
4. Observe the light, one side will flash blue and red and the other side will just flash blue and this means they are TWS paired and ready to use.