Home
Baby Monitors
×
Smart Nursery
Smart Baby Monitors
Video Baby Monitors
Audio Baby Monitors
Home Monitors
×
Smart Home Monitors
Pet Monitors & Training
×
Pet Monitors
Pet Training Devices
Headphones & Headsets
×
Bluetooth Headsets
Headphones
Dash Cameras
×
Dash Cameras
Accessories
×
Action Cameras
Car Speakerphones
Bluetooth Speakers
GPS Devices
Get a Case Number
Email Support
English (GB)
Change Country
Search Support
Get a Case Number
Email Support
SUPPORT CATEGORIES
Baby Monitors
Smart Nursery
Smart Baby Monitors
Video Baby Monitors
Audio Baby Monitors
All
Home Monitors
Smart Home Monitors
All
Pet Monitors & Training
Pet Monitors
Pet Training Devices
All
Headphones & Headsets
Bluetooth Headsets
Headphones
All
Dash Cameras
Dash Cameras
All
Accessories
Action Cameras
Car Speakerphones
Bluetooth Speakers
GPS Devices
All
Support For
Motorola FOCUS66, FOCUS66-2
Download Quick Start Guide
Download User Guide
Knowledge Base
General Questions
What is the meaning of "Local Camera" and "Remote Camera"?
During setup on device for Android™ and iOS, during the last step I am not able to find my Camera and the setup fails.
How do I download the APP for Android™ and iOS devices?
What are the system requirements?
I receive an error message saying: "Email ID is not registered".
I am unable to receive a new password although I have used the "Forgot password" option.
What do I do if I forgot my password?
How can I change my account information ?
What is the significance of LED flashing?
Which platforms are supported for accessing my Camera?
View More
Troubleshooting
When I try to view the Camera, I get a prompt for Camera firmware upgrade. What should I do?
I keep getting error message: "Add camera."
My Phone application displays the following message: "Unable to connect to BMS server".
I do not hear sound when I am accessing a remote Camera.
When I am in "remote mode", the video stops after 5 minutes. How do I view for longer?
I am unable to login even after registration
Camera drops offline when I’m not on my home network
Error message during remote access: "The session key on camera is mis-matched"
View More
Warranty Information
Consumer products and accessories limited warranty
How to obtain warranty service or other information
×
This case will only be valid for email communication. If you wish to call please use the get a case number link.
Get a Case Number
: support@motorolastore.com
×
Please click on the 'Start Chat' button to connect with a customer service agent immediately
×
Please click on the 'Start Chat' button to connect with a customer service agent immediately
×
English (US)
English (GB)
English (CANADA)
China
ESPAÑOL (ESPAÑA)
Deutsch
Français
Français (Canada)
Português
Italiano
Nederlands
MAGYAR
Polski
SVENSKA
ČEŠTINA
ΕΛΛΗΝΙΚΑ
SLOVENČINA
Brazil
India
Belgium
Mexico
Denmark
Bulgaria
Belgium NL
Australia
New Zealand
EU
MEA
