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Support For
Motorola MBP67CONNECT
Download Quick Start Guide
Download User Guide
Knowledge Base
General Questions
How many users can access the camera at one time?
Can the monitor read the temperature in my baby's room?
How many cameras can I connect?
Which monitors are compatible?
What is the significance of LED flashing?
Can I zoom in to get a better view of my baby?
What are the minimum system requirements?
Can I view the camera via Wi-Fi?
Is there a two-way communication feature on this device?
Can I take a photo or video with this camera?
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Troubleshooting
I do not hear any sound when I am accessing a remote Camera.
I am unable to receive a new password although I have used the "Forgot password" option.
I have noise interference.
During setup on devices for Android™ and iOS, I am not able to find my Device during the last step and the setup fails.
When I am in "remote mode", the video stops after 5 minutes. How do I view for longer?
I have lost connection.
What do I do if I forget my password?
The sound alert setting threshold is not right.
I found interference caused by my other webcam devices.
While I am adding a new Camera to my account, I am not able to find any Cameras to add.
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Warranty Information
Consumer products and accessories limited warranty
How to obtain warranty service or other information
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This case will only be valid for email communication. If you wish to call please use the get a case number link.
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: support@motorolastore.com
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Please click on the 'Start Chat' button to connect with a customer service agent immediately
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