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Support For
Motorola MBP16, MBP16-2, MBP16BS
Download Quick Start Guide
Download User Guide
Knowledge Base
General Questions
What do I do if there is a false alarm?
How can I test that the product is working properly?
Does the MBP161 come with a belt clip\stand on parent unit?
Delayed alarms while taking the baby out of the bed.
The alarm does not go off within 20 seconds when performing the correct performance test.
What do I do if there is an alarm?
What age range of infants is Babysense designed for?
How does Babysense work?
Can I use more than one parent unit with this system?
How do I adjust the volume on the baby unit?
How do I adjust the belt clip to use it as a stand or how do I turn the stand into a belt clip?
Is the signal between the Parent Unit and the Baby Unit secure?
Lights on Control Unit don’t illuminate when turned ON.
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Troubleshooting
Why is there no sound from the Parent Unit?
The baby monitor system produces a high-pitched noise
Why does the Parent unit keep beeping?
Low battery light on the parent unit screen flashes
How can I limit the background noise received on my unit?
Power/Link Indicator on the baby unit flashes
Why is the power LED Off even when the Baby Unit is connected to the charger?
Cannot hear sound or baby cry from the parent unit
What can I do to eliminate high-pitched sound if it occurs due to feedback?
Battery pack in the parent unit is running low quickly
Power Indicator on the parent unit does not come on
Link light on the parent unit flashes
Why can’t I hear the baby’s response when I am using the talk button?
Why does my battery pack seem to be running low fast?
Why is the battery LED flashing even when the Parent Unit is connected to the charger?
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Warranty Information
How to obtain warranty service or other information
Consumer products and accessories limited warranty
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