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SUPPORT CATEGORIES
Baby Monitors
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Support For
Motorola MBP33, MBP33-2
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Knowledge Base
General Questions
My temperature display has °C. What does this mean?
How does the night-vision function work?
Can my monitor work with a smartphone?
Is the signal between the parent unit and the Baby Unit secure?
How can I extend the battery life of the Parent Unit?
I just purchased an additional camera. How do I pair a second camera?
I have more than one camera paired but the view is from only one camera. How do I select which camera I am viewing?
How can I center the camera on a particular area to monitor?
Why is the power LED on the top left of the Parent Unit red even when it is connected to the charger?
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Troubleshooting
My display shows no signal even though both units are connected and powered on. What do I do?
Link light on the parent unit flashes
How can I limit the background noise received on my unit?
Why can't I see anything on the video monitor?
If the Baby Unit has lost its link with the Parent Unit
What can I do if the video appears grainy?
Why is the power LED off even when the baby unit is connected to the charger?
No display
I seem to have WiFi interference with the wireless video baby monitor
Why is the Talk Back feature not working?
Noise interference on your parent unit
I am having power issues with my monitor or camera unit. How can I find out if the issue is with the power cord, the battery or the adapter port?
Cannot hear sound or baby cry from the parent unit
Why is the display showing "No signal" on the Parent Unit even when it is connected to the charger?
Why is the parent unit beeping?
Why can't I hear the baby's response when I am using the talk button?
Power Indicator on the parent unit does not come on
What can I do when my night vision does not seem to be working well?
How do I adjust the volume of the lullaby playing on the Baby unit?
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Warranty Information
How to obtain warranty service or other information
Consumer products and accessories limited warranty
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