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Support For
Motorola ORBIT
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Knowledge Base
General Questions
Even though I am accessing my camera from the same Wi-Fi network, I still find my camera is shown as remote. I can only access it for 5 minutes at a time.
What is the range of the Orbit camera?
I am not able to access my camera.
Can I download and store motion-triggered videos onto my device?
How does motion detection on the Orbit work?
I receive an error message saying: "Email ID is not registered".
What is the significance of LED flashing?
How long does the battery last?
I am viewing the stream and my Orbit camera doesn't record. What can I do?
What is the option 'Lens Correction' for?
Can I change the length of the motion triggered recordings?
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Troubleshooting
I do not hear any sound when I am accessing a remote camera.
I get a message: We are having problems accessing your camera. This could be due to the lack of an internet connection. Please wait and try again later.
I am having problems with the Pan/Tilt function. There seems to be a significant delay between the movement of my camera and the moment I press the 'Pan' button. Why is this?
My streaming images are green/pink. What do I do?
During setup on devices for Android and iOS, I am not able to find my camera during the last step and the setup fails.
What can I do to reduce noise interference?
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Warranty Information
How to obtain warranty service or other information
Consumer products and accessories limited warranty
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