In the event that you experience a device issue or you've forgotten the password you've set, you can do a factory reset of your Camera using the Reset button (located next to the microSD card slot). To restore the camera to its factory default settings, hold down the Reset button for 3 seconds. The 3 mode indicator LEDs will light up for about 30 seconds. Restoring the Camera to its factory default settings removes all data and settings you have made on the Camera and the App installed on your smartphone. Note that it will not erase the photos and videos you have stored on the microSD card.