Home
Baby Monitors
×
Smart Nursery
Smart Baby Monitors
Video Baby Monitors
Audio Baby Monitors
Home Monitors
×
Smart Home Monitors
Pet Monitors & Training
×
Pet Monitors
Pet Training Devices
Headphones & Headsets
×
Bluetooth Headsets
Headphones
Dash Cameras
×
Dash Cameras
Accessories
×
Action Cameras
Car Speakerphones
Bluetooth Speakers
GPS Devices
Email Support
MEA
Change Country
Search Support
SUPPORT CATEGORIES
Baby Monitors
Smart Nursery
Smart Baby Monitors
Video Baby Monitors
Audio Baby Monitors
All
Home Monitors
Smart Home Monitors
All
Pet Monitors & Training
Pet Monitors
Pet Training Devices
All
Headphones & Headsets
Bluetooth Headsets
Headphones
All
Dash Cameras
Dash Cameras
All
Accessories
Action Cameras
Car Speakerphones
Bluetooth Speakers
GPS Devices
All
Support For
Motorola MBP26
Download Quick Start Guide
Download User Guide
Knowledge Base
General Questions
What do I do if there is an alarm?
Delayed alarms while taking the baby out of the bed.
What do I do if there is a false alarm?
The alarm does not go off within 20 seconds when performing the correct performance test.
How can I test that the product is working properly?
Is the signal between the parent unit and the baby unit secure?
What age range of infants is Babysense designed for?
How does Babysense work?
How does the night-vision function work?
Lights on control unit don’t illuminate when turned ON.
View More
Troubleshooting
If the baby unit has lost its link with the parent unit
Power indicator on the parent unit does not come on
Low battery light on the parent unit screen flashes
No display
Cannot hear sound or baby cry from the parent unit
Power/link Indicator on the baby unit flashes
The baby monitor system produces a high-pitched noise
The parent unit beeps
Noise interference on your parent unit
View More
Warranty Information
Consumer products and accessories limited warranty
How to obtain warranty service or other information
×
This case will only be valid for email communication. If you wish to call please use the get a case number link.
Get a Case Number
: support@motorolastore.com
×
Please click on the 'Start Chat' button to connect with a customer service agent immediately
×
Please click on the 'Start Chat' button to connect with a customer service agent immediately
×
English (US)
English (GB)
English (CANADA)
China
ESPAÑOL (ESPAÑA)
Deutsch
Français
Français (Canada)
Português
Italiano
Nederlands
MAGYAR
Polski
SVENSKA
ČEŠTINA
ΕΛΛΗΝΙΚΑ
SLOVENČINA
Brazil
India
Belgium
Mexico
Denmark
Bulgaria
Belgium NL
Australia
New Zealand
EU
MEA